SKIMVB(Samastha Kerala Islam Matha Vidyabhyasa Board - Online Portal
online.samastha.info
Privacy Policy
Effective Date: 01/01/2025
1. Information We Collect
- Personal details (name, contact information, email, etc.)
- Payment details (processed securely via third-party payment gateways)
- Transaction history and user activity
- Any communication with our support team
2. Use of Information
- To process exam fee payments and generate receipts
- To communicate important notifications
- To enhance and secure our services
- To comply with legal obligations
3. Data Security
We implement industry-standard security measures to protect your data. However, we do not store any payment information, as transactions are processed securely by trusted third-party payment gateways.
4. Sharing of Information
We do not sell or share your personal information with third parties, except as required by law or for transaction processing.
5. Your Rights
You have the right to access, modify, or delete your personal data. You can contact our support team for assistance.
Refund & Cancellation Policy
Effective Date: 01/01/2025
1. Refund Eligibility
- Exam fee payments once made are generally non-refundable.
- Refund requests may be considered in case of duplicate transactions or technical issues.
- Requests must be submitted within 7 days of payment with valid proof.
2. Cancellation Policy
- Once a payment is processed, cancellations are not allowed.
- In special cases, a refund may be issued at the discretion of SKIMVB.
3. Processing Refunds
- Approved refunds will be processed within 7-10 business days.
- Refunds will be credited to the original payment method.
4. Contact Information
For refund-related queries, contact
Samastha Online Help Line: +91 9658 600 900 (10 AM - 4.30 PM)
Email: skimvbonline@gmail.com
Terms & Conditions
Effective Date: 01/01/2025
1. General Terms
- This platform is strictly for exam fee payments for SKIMVB.
- Users must provide accurate details during transactions.
- Misuse of the platform may lead to account suspension.
2. Payment Terms
- All payments are final and non-transferable.
- We are not responsible for transaction failures due to network issues or incorrect details entered by the user.
3. Liability
We are not liable for any losses arising from the use of this website, except in cases of proven negligence.
4. Modifications
We reserve the right to update these terms at any time without prior notice.
Product/Service Details Policy
Effective Date: 01/01/2025
1. Service Description
online.samastha.info provides an online fee payment system for students registering for exams conducted by SKIMVB. The service is limited to exam fee payments and receipt generation.
2. Payment Modes
- Payments can be made using credit/debit cards, UPI, net banking, or other online methods.
- Transactions are processed via a secure payment gateway.
3. Service Availability
The platform is available 24/7, but scheduled maintenance may cause temporary downtimes.
4. Customer Support
For any payment-related queries, users can reach out to our support team via
Samastha Online Help Line: +91 9658 600 900 (10 AM - 4.30 PM)
Email: skimvbonline@gmail.com
For any further information, contact Samastha Online Help Line: +91 9658 600 900 (10 AM - 4.30 PM)
Email: skimvbonline@gmail.com.